Help & Support

Check the FAQs below, or jump into Discord and open a ticket — that's the fastest way to get a real answer.

Get help on Discord

Join the server, go to the support channel, and open a ticket. That's it. Someone from the team will pick it up.

Join the Discord

Once you're in, head to the support channel and open a ticket.

Common questions

What is Cheaplify Assets?
It's a Roblox asset store. We sell Roblox products and keep the prices low — that's basically the whole idea. You don't need a ton of Robux to get decent stuff.
How do I buy something?
Go to the Products page, find what you want, and click "Purchasing Hub". That takes you straight to where you can buy it. If there's no purchase link yet, it means that product isn't ready to sell yet.
What's the Demo Centre button?
Some products have a demo so you can try before buying. If the button is there, click it and see for yourself. Not every product has one.
Something went wrong — how do I get help?
Join the Discord and open a support ticket. That's where the team actually is and it's the fastest way to get a real response. Don't just DM someone — use the ticket system so it doesn't get lost.
Are the products safe to use on Roblox?
Yes. Everything gets checked before it goes in the store. If you're worried about a specific product, ask in Discord and we'll be straight with you about it.
I have a suggestion — where do I put it?
Drop it in the suggestions channel on Discord. We do actually read them and add things people ask for if it makes sense.

Didn't find your answer?

Open a ticket in the Discord — someone will get back to you.

Join the Discord